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Refrigerator Repair Service in the GTA

Refrigerator Repair Service in Toronto

The refrigerator is probably the most used and important appliance in a typical Canadian home. The ability to store food without risking bacterial contamination is a modern marvel that has an immeasurable impact on our everyday lives. For many of us, our refrigerator is something we don’t truly appreciate until it’s not working properly.

When your refrigerator malfunctions, it can have a significant impact on your daily life. In some cases, a faulty refrigerator results in hundreds of dollars in spoiled food. Even worse, this can lead to family members eating spoiled or contaminated food, resulting in a bout of food poisoning and a trip to the doctor. In other cases, leaking refrigerators can cause water damage along your walls or floors, resulting in expensive and inconvenient repairs.

Refrigerator Repairs by Prime Appliance Repairs

A faulty refrigerator is a significant blow to your everyday life. Beyond the food losses and damage to your home, the time inconvenience cannot be understated. By not having access to a refrigerator, it isn’t very easy to keep your food fresh. In the event of a broken fridge, your family has to rely on dry goods, which can be frustrating.

At Prime Appliance Repairs, we understand how difficult it can be to live without a refrigerator. That’s why we strive to provide quick, efficient repairs with minimal interruption to your daily routine. Our experienced refrigerator technicians can often perform same-day diagnosis and repairs for many common issues. If the repair takes longer or requires a new part to be ordered, we do our best to solve the problem as quickly as possible.

What types of refrigerators do you repair?

Our technicians are fully trained on how to diagnose issues and repair a variety of residential and commercial refrigerators, including French door makes, side-by-side units, top-freezer refrigerators, bottom-freezer models, mini-fridges, wine coolers, and more. If you do not see your make or model in our list of refrigerator providers, please contact us directly to inquire about a repair.

What common refrigerator issues can you solve?

We provide comprehensive diagnostic and repair services for a wide variety of common refrigerator issues, including malfunctioning thermostats, temperature issues (too warm or too cold), leaks, compressor problems, power issues, cycling issues (loud noises or humming), and broken water or ice dispensers. Our fridge technicians have years of experience working with these appliances, so you can trust that they repair your refrigerator with haste. If a repair would be more expensive than a replacement, our technicians can also recommend suitable replacement fridges suitable for your situation. If your refrigerator is experiencing any other issues not listed above, contact us directly for a solution and a quote.

How long does a repair take?

When it comes to refrigerator repairs, we try to minimize disruptions to your routine as much as possible. In some cases, we can offer same-day diagnosis and repairs for common fridge problems. If the issues persist, it may take longer to repair. For every project, when you follow through with a repair, our technicians offer a free diagnosis to identify the problem and communicate accurate timelines and pricing quotes before starting any repairs.

How much does a repair cost?

Our technicians provide a full quote on-site after performing a diagnostic test to identify the issue. We pride ourselves in offering transparent pricing, so you never receive an unexpected bill for our services.

Our service call is $79 plus HST, but we offer a free service call with any repair through our technicians. From there, you are only responsible for paying for any necessary parts and labour. You will receive a quote before any work takes place, ensuring you know exactly what you are paying before work begins.

What brands do you service?

Our technicians are capable of servicing and repairing all major brands, models, and makes, including:

  • Samsung
  • LG
  • Dacor
  • Bosch
  • Thermador
  • Kenmore
  • Electrolux
  • GE Appliances
  • Maytag
  • Whirlpool
  • Frigidaire
  • Fisher & Paykel
  • KitchenAid
  • Jenn-Air
  • Miele
  • Viking
  • Sub-Zero
  • Wolf
  • Asko
  • True
  • Sears
  • Amana
  • Hotpoint
  • NuTone
  • Admiral
  • Gaggenau
  • Magic Chef

Refrigerator Repair FAQs

Why is my Refrigerator not cooling?

Is your refrigerator not cold enough? That can be a big hassle, especially during the summer months, when everyone expects a tall, cold glass of something at the end of the day. But don’t worry, this can be fixed in no time. Take a look at the possible causes to this problem:

Condenser Coils are Dirty

The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature.

Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly.

Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold.

Start Relay

The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the refrigerator will not be cold enough.

Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running.

Start Capacitor

The start capacitor provides a boost of power to the compressor during start-up. If the start capacitor isn’t working, the compressor may not start. As a result, the refrigerator will not cool.

Temperature Control Board

The temperature control board provides voltage to the compressor and fan motors. If the temperature control board is defective, it will stop sending voltage to the cooling system. However, this is not a common occurrence.

Thermistor

The thermistor monitors the refrigerator temperature and sends the temperature reading to the control board. The control board regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may not run when necessary. As a result, the refrigerator will not be cold enough.

Compressor

The compressor is a pump which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. If the compressor is not working, the refrigerator won’t cool. However, this is rarely the case.

Main Control Board

The main control board might be defective. However, this is almost never the cause.

Why is my Refrigerator noisy or making a loud sound?

A noisy refrigerator is usually due to a loud evaporator fan motor or a malfunctioning ice maker.There aren't many moving parts in a refrigerator, but a bad ice maker auger can make your freezer sound like there is battle between animals inside. Refrigerator evaporator fan motor noise might remind you of an aircraft taking off. Another possibility is that the sound is coming from the compressor because of internal components that have worn out over time, generating more noise than normal. In this case, it is likely to fail and a replacement is required. Moreover, If the refrigerator is noisy, particularly when the ice maker is filling, the water inlet valve might be at fault.

Why is my Refrigerator water dispenser not working?

The water supply tube is frozen

Ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.

Water inlet valve

The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open.

Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly.

Dispenser Control Board or Switch

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system.

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work.

Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on.

Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Why is my Refrigerator freezing food?

The fridge is supposed to keep food cold, and the freezer to keep food frozen. You might have opened your fridge and wanted to eat your cold fruits, only to find them completely frozen. But don’t worry, this issue can be fixed. Take a look at the possible causes to this problem:

Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may cause the refrigerant system to run longer than necessary. As a result, the refrigerator will be too cold.

Thermistor

The thermistor monitors the air temperature and sends the temperature reading to the control board. The control board then regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may run too frequently. As a result, the refrigerator will be too cool.

Main Control Board

The main control board might be defective. However, the control board is very rarely the cause of the problem.

Temperature Control Board

The temperature control board provides voltage to the compressor and fan motors. If the control board is faulty, it may send continuous voltage to the compressor or fan motors. As a result, the refrigerator will be too cool.

Damper or Damper Control Assembly

The damper opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper is stuck open, it will let too much cold air into the refrigerator. As a result, the refrigerator will be too cold.

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not close properly, it will let too much cold air into the refrigerator.

Why is my Refrigerator leaking water?

Clogged or Freezing Defrost Drain

If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris.

Water Filter Head or Housing

The water filter head might be cracked, or the seal may be torn or missing.

Water Inlet Valve

The water inlet valve opens to supply water to the dispenser and ice maker. If the water inlet valve is cracked or has a loose fitting, water will leak from the valve.

Water Tank Assembly

The water tank assembly can have leaks.

Drain Pan

Self-defrosting refrigerators are equipped with a drain pan. The drain pan collects the water that melts from the evaporator coils. In order to evaporate the water in the drain pan, the condenser fan blows warm air from the condenser coils across the top of the drain pan. Because the condenser fan evaporates the water from the drain pan, the drain pan does not have to be emptied. However, if the drain pan is cracked, it will leak water as the defrost cycle is running.

Water Filter

The water filter might be not fitted properly on the filter housing. If the water filter is not fitted properly, water may leak from the filter.

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